Privacy Policy

The company with the name tzatziki.ch, which is located in the Romanshorn area of ​​Switzerland and 58 Hafenstrasse street, 8590 and which manages this website invites everyone / every visitor, customer, reader, supplier, user to study this text , the terms of which the latter agrees, agrees and accepts. This information concerns the customers that the company serves but also the ordinary visitors of the website. We ask those who visit our website and those who are interested in cooperating, of course having legal capacity, to read this announcement, which states the terms and conditions of use of the website and its services.

The company bears no responsibility against anyone who does not meet the requirements of the law on legal capacity.

PERSONAL DATA / PROCESSING / PROTECTION

The term «personal data» refers to information of individuals, such as name, postal address, email address, contact telephone number, etc., which identify or may identify you. Processing of personal data is any operation or series of operations performed with or without the use of automated means in personal data or in personal data sets, such as the collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction

The company is responsible for processing your data. This means that the Company manages the website and determines the purposes and the way of processing your personal data in accordance with the Regulations and the generally applicable legislation.

The protection of your privacy is fundamental and primary for our company. For this reason, we hereby provide you with complete information, which covers our relevant policy, ie the way we collect, use, disclose, transfer and store your information.

The management and protection of personal data of the user of the website is governed by the above provisions.

The Company collects personal data directly from you and not from third party sources. In particular, the personal data that may be registered or processed by the website are the following: Name, Surname, Attribute – Occupation, Company, Contact telephone, e-mail.

We further inform you that no sensitive personal data is collected or processed.

In addition, personal data may be processed which the visitors of the website provide when filling in the contact form related to support questions and while browsing the website. There is also information that is automatically collected such as information sent from the visitor’s computer, mobile device and browsers that they use to access the website.

The processing of this data by the company will take place for communication, statistical or historical reasons, as well as for reasons of improvement of its services, for these processing operations, and the legal basis for processing is the provision of consent (no. 6 par. . This consent is also valid for any processing of the user’s data by companies affiliated with the company.

In case the users of its website are redirected to third party websites through special links (links, hyperlinks, banners), the company is not responsible for the terms of management and protection of personal data that they follow.

Personal data is kept on the company website for as long as it takes to answer and support visitors› questions. In any case, the visitor has the opportunity whenever he wishes to choose to stop receiving information about the services of the company, through the informative email he receives in which the relevant option exists.

The company undertakes not to transmit or otherwise disclose the personal data of the users / visitors / customers / suppliers of the website to third parties, unless there is a case of assigning the execution of an order, in whole or in part, to a third party, respecting the provisions under this condition and provided that such transmission and / or notification are absolutely necessary for the execution of the order by this third party. In this case, the company undertakes to contractually bind the third party, to whom it will entrust, in whole or in part, the execution of the order that it will not further transmit such personal data, as well as that their processing will be done accordingly after the provisions of the GCP and the applicable national legislation as well as any act (decision, directive, opinion, etc.) issued by the APDPH exclusively for the execution of the services provided by the website.

The company undertakes that in relation to the described processing of personal data applies the appropriate technical and organizational measures in order to ensure the appropriate level of security against the risks arising from their processing, especially the risks of accidental or illegal destruction, loss, deterioration, unauthorized disclosure or access to personal data transmitted, stored or otherwise processed.

What Personal Data do we collect?

We take care to collect only your absolutely necessary Personal Data, which is appropriate and clear for the intended purpose. This Data includes the following:

a. Data you provide to us when you register and create a user account on the Company’s Websites or Apps, via the internet or your mobile phone or through your personal contact with our stores or our sellers and specific data such as email address (e-mail) * and password / login password (as required) and name, surname, postal address, telephone number (optional):

b. Data and information that you provide to us through our transactions (purchases, orders, etc.) and the communication between us (through physical stores, our online store, our sellers, telephone, e-mail or any other way). For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, products added to or removed from your cart, list of products you wish to purchase (wish list ), coupon redemptions, which of our websites you visit and how and when you contact us.

c. Data regarding the method of payment for the transactions you make with us.

d. Data you provide to us when you subscribe to our newsletter.

e. Data on the products and services that you usually prefer. In order to offer you products or services of your interest and to further improve your shopping experience with us. Of course, you always have the option not to share such information with us.

g. Information collected from the use of cookies in your browser. Learn more about how to use cookies here.

To provide the best possible website experience, we collect technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear when you visit, the ads which you click on and whatever search terms you enter.

i. The username of your social media, if you interact with us through these channels, to help us respond to your comments, questions or comments.

j. Educational information, such as studies, skills, knowledge of foreign languages, professional experience (only in cases where you respond to a job advertisement)

The processing of your personal data is also linked to your respective rights, which, subject to provisions that may restrict the exercise of these are:

Right to information: You have the right to receive clear, transparent and comprehensible information about how we use your personal data and what your rights are. To this end, we provide the information in this document and urge you to contact us for any clarifications.
The right of access: You have the right to access your personal data free of charge, in accordance with the respective policies and procedures of the Company. You can request that we correct or supplement your data if it is incomplete or contains inaccuracies.
The right to correct: You can request that we correct or supplement your data if it is incomplete or contains inaccuracies
The right to the portability of your data: You may request that we provide or transfer to a third party provider in electronic form specific information that you have provided to us.
The right to delete: In some cases you can request the deletion of all or part of your data (if for example the data is no longer needed for the purposes for which it was collected, etc.).
The right to restrict processing: You have the right to restrict the processing of your personal data.
The right to withdraw consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time by contacting us at the information provided herein.
The right to object: You may object to the processing of your data in the pursuit of our legitimate interests, as set forth above.
The Right regarding automated individual decision making and profiling: The Company does not make automated individual decision making including profiling.

In case of exercise of any of the above rights, we will take every possible measure to satisfy your request within a reasonable time and no later than (1) month from the identification of your request, informing you in writing of the satisfaction of your request. , or the reasons that may prevent the exercise of the relevant right, or the satisfaction of one or more of your rights, in accordance with the General Regulation of Personal Data Protection. Please note that in some cases the satisfaction of your relevant requests may not be possible, such as when the satisfaction of the right is contrary to a legal obligation or conflicts with a contractual legal basis for the processing of your data.

In any case, if it is considered that any of your rights or legal obligations of our company regarding the protection of Personal Data are violated and after you have previously addressed the Company Data Protection Officer (DPO) for the relevant issue, ie you have exercised to the Company the your rights and either you did not receive a response within a month (extension of the deadline to two months in case of a complex request), or you consider that the response you received from the Company is unsatisfactory and your issue has not been resolved, you have the right to file a complaint to competent supervisory authority, ie the Personal Data Protection Authority.

In case of exercise of any of the above rights, we will take every possible measure to satisfy your request within a reasonable time and no later than (1) month from the identification of your request, informing you in writing of the satisfaction of your request. , or the reasons that may prevent the exercise of the relevant right, or the satisfaction of one or more of your rights, in accordance with the General Regulation of Personal Data Protection. Please note that in some cases the satisfaction of your relevant requests may not be possible, such as when the satisfaction of the right is contrary to a legal obligation or conflicts with a contractual legal basis for the processing of your data.

In any case, if it is considered that any of your rights or legal obligations of our company regarding the protection of Personal Data are violated and after you have previously addressed the Company Data Protection Officer (DPO) for the relevant issue, ie you have exercised to the Company the your rights and either you did not receive a response within a month (extension of the deadline to two months in case of a complex request), or you consider that the response you received from the Company is unsatisfactory and your issue has not been resolved, you have the right to file a complaint to competent supervisory authority, ie the Personal Data Protection Authority .

NTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The entire content of the website (indicative and not restrictive: texts, graphics, photos, digital phonograms, programs, source code, news, information, data, illustrations, trademarks, insignia, names, logos, product names, company names, etc. .), is an intellectual property that belongs exclusively to the company or the suppliers of its content and is governed by the applicable national, community and international provisions on Intellectual Property, and is available to its users strictly for personal (non-commercial or non-profit) use.

No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without our written permission. manner or means for commercial or other purposes, in part or in summary, without the express written consent of the company. The company reserves the right to everything for any legal and / or contractual right, except those expressly mentioned in this paragraph.

All other trademarks, insignia, product names, company names, graphics and logos which are registered trademarks and copyrights of third parties and appear on the website, belong to their rightful owners, fall under their own sphere of responsibility and their appearance on the website does not constitutes and should not be construed as a transfer or assignment of their license or right of use.

OBLIGATIONS / RESPONSIBILITY OF THE VISITOR / USER OF THE WEBSITE
The users / visitors / customers accept, agree and agree that they will make lawful and appropriate use of the website, as well as that they will comply with the Code of Ethics and the trading ethics provided in the relevant legislation and practice. The visitor / user is obliged to refrain from any illegal, contrary to transactional ethics, unfair and abusive use of the content and services of the website and not to perform acts or omissions that may cause damage or malfunction to it or to third parties or affect or jeopardize the provision of company services.

The user / visitor / customer is solely responsible for the good and in accordance with good manners use of the website, as well as the responsibility for any damage caused to him or any third party due to or due to the above use, such as and to fully compensate the company against any claim raised by any third party as a result of misuse or illegal use of the website.

In any case illegal or contrary to these terms and the applicable legal framework of use of the website, the visitor / user is obliged to compensate the company for any positive and / or negative damage he wanted to suffer from the above actions.

 

                                                          LIABILITIES / RESPONSIBILITY OF THE «COMPANY»
The company makes every effort to ensure that the information, content and services available through the website are governed by clarity, accuracy, completeness and are constantly updated. The company makes every effort for the good operation of its network, but in no case does it guarantee that the operation of its website / servers and / or third party websites through which its content is transmitted will be uninterrupted and / or orderly, free. from viruses and similar elements. Therefore the company does not bear any responsibility for any damage caused to the visitors / users of the website or to third parties and which will be related to the operation of the above.

 

                                                            «LINKS» (HYPERLINKS) TO OTHER WEBSITES.
The company is in no way responsible for the content / services of other websites, the «links» (hyperlinks) or ads of which are posted on the website, does not guarantee their availability and is not responsible for any damage caused by the use, as the visitor / user accesses them at his own risk.

Our online store

If you choose to order products through our online store, your name and email address as well as all other information you enter during your registration will be stored in the database of this website along with your computer’s IP address and time and date you placed the order. This information is used only when sending the products of your order and is not passed on to any of the processors described in detail below.

Our blog

If you choose to add a comment to any of the posts we have posted on our blog, the name and email address you enter with your comment will be stored in this site’s database along with your computer’s IP address and time and date you submitted the comment. This information is used only to identify you as contributors to the comments section of the respective blog post and is not passed on to any of the editors described in detail below. Only your name will appear on the site that the public sees.

Your comment and related personal information will remain on this site until 1.) you remove the comment or 2.) we remove the blog post. If you would like your comment and related personal information to be deleted, please contact us here using the email address you provided.

If you are under 16, you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personal information in the comment field that you post on this site.

Contact forms and email links

If you choose to contact us using the contact form on the Contact Us page or an email link like this, none of the data you provide will be stored on this site or transferred / processed by any processor as defined in section 6.0. Instead, the data will be entered into an e-mail and sent to us via the SMTP (Simple Mail Transfer Protocol). SMTP servers are protected by TLS (sometimes known as SSL), which means that e-mail content is encrypted using 256-bit SHA-2 encryption before being sent over the Internet. Email content is decrypted by local computers and devices. In addition, our e-mail platform is hosted by Microsoft using Office 365, which is fully compatible with GDPR.

Electronic newsletter

If you choose to subscribe to our newsletter, the email address you provide will be forwarded to MailChimp, which provides us with email marketing services. We consider MailChimp to be the editor (see Section 6.0 below). The email address you submit will not be stored in the website database itself or in any of the internal computer systems.

Your email address will remain in the MailChimp Database as long as we continue to use MailChimp’s email marketing services or until you explicitly request removal from the list. You can do this by using the unsubscribe links contained in any of the email newsletters we send you, as well as any newsletters you receive from us.

If you are under 16 years of age, you MUST obtain parental consent before signing up for our email newsletter.

While your email address remains in the MailChimp database, you will receive periodic (approximately once a month) email updates from us.

                                                              HOW TO STORE PERSONAL INFORMATION
If a comment is posted on a blog post posted on this site, some personal information will be stored in this site database. Also, if you decide to buy one of the products that are in our e-shop, you will need to create a user account. This data is currently stored in an identifiable manner.

                                                APPLICABLE LAW – JURISDICTION – FINAL PROVISIONS
These terms and conditions are governed by the provisions of Greek Law, the Directives and Regulations of European Law and the relevant International provisions, as applicable and interpreted in accordance with the rules of good faith, transactional ethics and its economic and social purpose. right. The invalidity of a specific term herein does not affect the validity of the other terms, although it automatically ceases to be valid.

Any omission to exercise a specific right or condition by the company resulting from this does not constitute a waiver thereof.

Competent courts for the resolution of any dispute arising from here are designated the Courts of Athens.

Along with our company’s business and internal IT systems, this website is designed to comply with the following national and international data protection and privacy laws:

EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation (GDPR) 2018
United Kingdom Data Protection Act 1988 (DPA).